The Outdoor Kitchen Kit App – Terms of Service

Nov 11, 2026

1. About these terms

These Terms of Service are an agreement between you and The Outdoor Kitchen Kit, LLC (“TOKK”, “we”, “us”). They apply to the TOKK outdoor kitchen design app on mobile devices and the web, its account system, and the quotes, plans, images and emails it produces (together, the “App”).

By creating an account or using the App, you agree to these terms. If you use the App for a business, you agree on behalf of that business and confirm you are allowed to do so. If you don’t agree, please don’t use the App.

Two other documents work alongside these terms:

2. Who can use the App

You must be at least 18 years old. The App is a design and sales tool for outdoor kitchens. Most accounts belong to contractors, dealers and designers who use it with their own customers; homeowners can use a Personal account to design their own kitchen.

3. Accounts and organizations

  • Your account. Give accurate information when you sign up, keep your password to yourself, and tell us if you think someone else has used your account. You are responsible for what happens under your account.
  • Organizations. Each account belongs to one organization. The organization’s owner and admins can add and remove members, set their roles, and see the organization’s clients, designs and jobs.
  • Who owns the work. Clients, designs and photos created in an organization belong to that organization. They stay with it when a member leaves or moves to another organization.
  • Deleting your account. You can delete your account at any time from Profile → Delete Account, or by emailing us. Our Privacy Policy explains what is deleted and what is kept.

4. Plans, trials and billing

The App has a free Personal plan and paid Pro and Pro+ plans. Some features, such as AI photo renders, augmented reality and “Speak it into existence”, are only included in certain plans. The current plans, features and prices are shown in the App and at checkout before you subscribe.

  • Where you pay. Subscriptions are purchased on the web through our billing provider, Zoho Billing, not through an app store. Card details are entered on Zoho’s pages and never reach TOKK.
  • Free trials. When a plan includes a free trial, the trial length is shown at checkout. If a payment method is on file when the trial ends, the subscription starts and you are charged the plan price. If there isn’t one, your paid features stop and your account becomes read-only until you subscribe.
  • Renewal. Paid plans are billed in advance, monthly or yearly, and renew automatically at the then-current price until you cancel.
  • Canceling. You can cancel at any time through the billing portal linked in the App or by contacting us. Cancellation takes effect at the end of the term you have paid for, and you keep your plan until then. Payments already made are not refunded for a partial term, unless the law requires it.
  • Changing plans. Upgrades apply right away, with a prorated charge for the rest of the term. Downgrades apply at the end of the current term. The App shows what will change and when before you confirm.
  • Seats. Members of an organization use seats on the owner’s plan, and the owner is billed for them. Adding a member adds a seat, charged right away and prorated; removing a member lowers the seat count at the end of the term.
  • Missed payments and expired plans. If a payment fails or a plan expires, the account becomes read-only: you can still see your clients and designs, but you can’t create or change them until billing is brought up to date.
  • Price changes. We may change plan prices. We will tell you before a new price applies to your next renewal, so you can cancel first if you don’t accept it.

5. Designs, plans and measurements

The App helps you lay out a kitchen and produces drawings, dimensions and cutout sizes from your design and from product information supplied by manufacturers. It is a design aid, not a substitute for professional judgment.

  • You are responsible for checking every design, dimension and product selection before you order, fabricate or install anything, and for measuring the site accurately.
  • Countertop drawings are for reference. Countertops must be templated on site by the fabricator after the base is finished.
  • Manufacturers change their products. Confirm appliance and cabinet cutout sizes against the manufacturer’s current specifications.
  • The App does not check building codes, permits, HOA rules, clearances to combustible materials, or gas, electrical and plumbing requirements. Those are your responsibility, and that work must be done by licensed professionals.

6. AI and augmented reality features

  • AI photo renders are illustrations made by an AI service from your photo and your design. They show the general look of a kitchen in a space. Colors, sizes, proportions, surroundings and details may differ from the finished kitchen, and a render is not a promise of how it will look.
  • AI-built layouts and edits (“Speak it into existence” and the kitchen microphone) can misunderstand a request or make mistakes. Review the result before you save, quote or order it.
  • Augmented reality previews depend on your device and surroundings. Their size and position are approximate and should not be used for measuring.

Only upload photos you have the right to use. Your kitchen is built to your design and quote, not to a render or preview.

7. Quotes and orders

  • Quotes are estimates. A quote made in the App reflects the prices and choices at the time it was generated. Prices can change before you order, and a shipping amount shown on a quote is an estimate until TOKK confirms it.
  • Orders. Submitting an order in the App sends it to TOKK. Orders are governed by our Terms of Sale, including the deposit, change and cancellation terms there.
  • Items TOKK doesn’t supply. A quote can include items provided by you or by your customer. TOKK doesn’t sell, price or warrant those items, even when they appear on a document made in the App.
  • Dealers and contractors. When you use the App to quote your own customers, the agreement for that sale is between you and your customer. You are responsible for your prices, taxes, the accuracy of what you present, and the commitments you make.
  • Order status. Status updates, notes and tracking links in the App are provided for convenience. Production and delivery dates are estimates.

8. Your content

You keep ownership of what you put into the App: client records, designs, photos and the requests you type or dictate. You give TOKK permission to store, copy, process and display that content as needed to run the App for you and your organization, fulfill orders, and provide support. That includes sending photos and design details to our AI service when you use an AI feature.

When you enter a customer’s details, you are responsible for having their permission to do so and for following the privacy laws that apply to you.

9. Acceptable use

You agree not to:

  • share your sign-in, or let more people use an account than the seats you pay for;
  • access data that belongs to another organization, or try to get around plan limits or security;
  • copy, scrape or resell the App, its product catalog, pricing or plans, or reverse engineer the App, except where the law allows it;
  • upload anything unlawful, harmful, or that infringes someone else’s rights, or use the AI features to create such content;
  • interfere with the App or use it in a way that could damage it or other users.

10. Our App and content

TOKK and its licensors own the App, including its software, 3D models, product catalog, plan and quote formats, and the TOKK name and logos. While you follow these terms, we give you a personal, non-exclusive, non-transferable right to use the App for designing, quoting and ordering outdoor kitchens. Product names and images of other manufacturers belong to their owners.

If you send us feedback or ideas, we may use them without owing you anything.

11. Other companies’ services

The App relies on services from other companies, including Google (sign-in, storage and AI) and Zoho (billing), and it links to their pages. Their own terms apply to those services. If you downloaded the App from an app store, the store’s terms also apply; the store operator is not a party to these terms and is not responsible for the App or for supporting it.

12. Changes and availability

We keep improving the App, so features, products and prices in it may be added, changed or removed. We try to keep the App available, but we don’t promise it will always be running or free of errors, and it may be offline for maintenance. Keep your own copies of quotes and plans you rely on.

13. Suspension and ending these terms

You can stop using the App at any time. We may suspend or close an account that breaks these terms, puts the App or other users at risk, or stays unpaid. Where we reasonably can, we will tell you first and give you a chance to fix the problem. Sections of these terms that by their nature should continue, such as those on ownership, disclaimers and limits of liability, continue after your account ends.

14. Disclaimers

The App is provided “as is” and “as available”. To the fullest extent the law allows, TOKK makes no warranties about the App, express or implied, including warranties of merchantability, fitness for a particular purpose, accuracy and non-infringement. Warranties on physical products are separate and are described on our Warranty & Care page.

15. Limits on our responsibility

To the fullest extent the law allows, TOKK is not responsible for indirect, incidental, special or consequential losses arising from your use of the App. That includes lost profits, lost data, project delays, and the cost of labor, materials or rework caused by a design, measurement, render or quote made with the App. Our total liability for claims about the App is limited to the amount you paid us for your App subscription in the 12 months before the claim arose. Claims about products you purchased are covered by our Terms of Sale.

Nothing in these terms takes away rights you have under consumer protection laws that can’t be waived or limited by agreement.

16. Governing law

These terms are governed by the laws of the State of Utah, USA. Disputes will be brought in the state or federal courts serving Washington County, Utah, unless the law where you live gives you the right to bring a claim in your local courts.

17. Changes to these terms

We may update these terms as the App changes. We will post the new version here with a new date at the top, and tell you in the App or by email if a change is significant. If you keep using the App after a change takes effect, you accept the updated terms.

18. Contact us